☑ Serivisi ya garanti
Rtelligent yemeza ko ibintu byose bizatangwa nta nenge mu bikoresho no mu buryo bw'ubukorikori mu gihe cy'amezi 12 uhereye igihe byohererejwe abaguzi, hagakurikiranwa nimero ya serial. Iyo hari ibicuruzwa bya Rtelligent bigaragaye ko bifite inenge, Rtelligent izabisana cyangwa ikabisimbuza uko bikenewe.
Ariko, ni ngombwa kumenya ko iyi garanti itazubahirizwa ku nenge ziterwa n’ibintu nko gukoresha nabi cyangwa nabi umukiriya, insinga z’umukiriya zidakwiye cyangwa zidahagije, guhindura cyangwa gukoresha nabi ibicuruzwa mu buryo butemewe, cyangwa gukora ibintu bitari mu buryo bujyanye n’amashanyarazi cyangwa ibidukikije.
(Umezi 1 - 12 uhereye igihe cyo kugura)
Ingano ya Garanti
Rtelligent nta yindi garanti itanga, yaba itanzwe cyangwa idatanzwe, harimo ariko idagarukira ku garanti y’ubucuruzi, ubushobozi bwo kugera ku ntego runaka, cyangwa indi garanti iyo ari yo yose. Uko byagenda kose, Rtelligent nta nshingano na mba ifite ku muguzi ku bijyanye no kwishyura ibyangiritse cyangwa ibyavuye mu byangiritse, harimo, ariko idagarukira ku byangiritse ku muntu cyangwa ibyangiritse ku mutungo.
Uburyo bwo gusubiza
Kugira ngo usubize ibicuruzwa kuri Rtelligent, ugomba kubona inomero y'uburenganzira bwo kugarura ibikoresho (RMA). Ibi bishobora gukorwa wuzuza ifishi yo gusaba RMA ivuye ku bakozi ba Rtelligent bashinzwe gutanga ubufasha mu bya tekiniki mu mahanga. Iyo fomu izasaba amakuru arambuye ku kibazo cy'isana gikenewe.
Amafaranga ajyanye n'ibyo umuntu asabwa
Ku bicuruzwa bifite inenge mu gihe cy'ingwate, dutanga garanti y'ubuntu cyangwa tuyisimbuza ubuntu.
Ku bijyanye n'ubwikorezi bw'imizigo, gusubiza imizigo mu buryo bwa Rtelligent Technology ni inshingano z'usaba RMA. Rtelligent ishobora kwishyura ibicuruzwa bisubizwa ku gicuruzwa cyasanwe hakurikijwe garanti.
☑ Serivisi yo gusana
Igihe cyo gusana serivisi kiva ku mezi 13 kugeza kuri 48 uhereye igihe cyo kugura. Ibicuruzwa bifite imyaka irenga 4 muri rusange ntibyemewe gusanwa.
Gusana serivisi bishobora kugabanywa ku bwoko bwa moderi zahagaritswe.
(Amezi 13 - 48 uhereye igihe cyo kugura)
Ikiguzi gihwanye
Inzu zasanwe zizishyurwa amafaranga, harimo nta mbogamizi, hamwe n'ibice byazo n'umurimo. Rtelligent izamenyesha umuguzi amafaranga ajyanye n'ayo yari afite mbere yo gusana.
Kohereza imizigo ijya cyangwa iva kuri Rtelligent Technology ni inshingano z'usaba RMA.
Kumenya imyaka y'ibicuruzwa
Imyaka y'igicuruzwa ishingiye ku nshuro ya mbere ibicuruzwa byoherejwe bivuye mu ruganda kugira ngo bigurwe. Dufite inyandiko zuzuye zo kohereza ibicuruzwa byose byashyizwe mu byiciro, kandi ni byo bigena garanti y'igicuruzwa cyawe.
Igihe cyo gusana
Igihe gisanzwe cyo gusana ibicuruzwa byasanwe ku muguzi gifata ibyumweru 4 by'akazi.
☑ Inyibutsa yoroshye
Ibicuruzwa bimwe na bimwe bishobora kudasanwa kuko birengeje imyaka ntarengwa, bifite ibyangiritse cyane ku mubiri, cyangwa bikaba bifite ibiciro bihanitse ku buryo gusana bidashoboka. Muri ibi bihe, kugura imodoka nshya, yo gusimbuza ni byiza. Turashishikariza cyane kuganira n'ishami ryacu ry'ubucuruzi mu mahanga mbere yo gusaba RMA kugira ngo yemeze buri kimwe mu bicuruzwa bisubizwa.