Service Serivisi ya garanti
Rtelligent yemeza ko ibintu byose bizatangwa nta nenge ziri mu bikoresho no mu kazi mu gihe cy'amezi 12 uhereye igihe byoherejwe ku baguzi, hamwe no gukurikirana ukoresheje nimero ikurikirana. Niba ibicuruzwa byose bya Rtelligent bigaragaye ko bifite inenge, Rtelligent izasana cyangwa iyisimbuze nkuko bikenewe.
Icyakora, ni ngombwa kumenya ko iyi garanti itazakoreshwa ku nenge zatewe nimpamvu nko gufata nabi cyangwa kudakorwa neza n’umukiriya, insinga zabakiriya zidakwiye cyangwa zidahagije, guhindura cyangwa gukoresha nabi uruhushya, cyangwa gukora hanze y’amashanyarazi na / cyangwa ibidukikije. y'ibicuruzwa.
(Amezi 1 - 12 uhereye umunsi waguze)
Urwego rwa garanti
Rtelligent ntayindi garanti itanga, yaba igaragajwe cyangwa yashakaga kuvuga, harimo ariko ntigarukira gusa kuri garanti yubucuruzi, guhuza intego runaka, cyangwa izindi garanti. Ibyo ari byo byose, Rtelligent ntashobora kuryozwa umuguzi kwishyura ibyangiritse cyangwa ingaruka zabyo, harimo, ariko ntibigarukira gusa ku byangiritse ku byangiritse cyangwa ku byangiritse ku mutungo.
Garuka
Kugirango usubize ibicuruzwa kuri Rtelligent, ugomba kubona nomero yo gusubiza ibikoresho (RMA). Ibi birashobora gukorwa wuzuza urupapuro rusaba RMA kubakozi ba tekinike yo kugurisha Rtelligent mumahanga. Ifishi izasaba ibisobanuro birambuye kubyerekeye imikorere mibi yo gusana.
Amafaranga yishyurwa
Kubicuruzwa bidakwiye mugihe cya garanti, dutanga garanti yubusa cyangwa gusimburwa kubuntu
Kubyohereza ibicuruzwa bitwara inenge muri Rtelligent Technology ninshingano zabasabye RMA. Rtelligent irashobora gutwikira ibicuruzwa byoherejwe kubicuruzwa byakosowe muri garanti.
Service Gusana serivisi
Igihe cyo gusana serivisi kiva ku mezi 13 - 48 uhereye umunsi waguze. Ibicuruzwa birengeje imyaka 4 mubisanzwe ntabwo byemewe gusanwa.
Gusana serivisi birashobora kugarukira kuri moderi zahagaritswe.
(Amezi 13 - 48 uhereye umunsi waguze)
Amafaranga yishyurwa
Ibice byasanwe bizishyurwa amafaranga, ushizemo nta mbibi, wongeyeho ibice nakazi. Rtelligent azamenyesha abaguzi amafaranga ugereranije mbere yo gusanwa.
Kohereza ibicuruzwa kuri tekinoroji ya Rtelligent ninshingano zabasabye RMA.
Kugena imyaka Ibicuruzwa
Imyaka yibicuruzwa ishingiye ku nshuro yambere ibicuruzwa byoherejwe mu ruganda kugirango bigure. Tugumana inyandiko zuzuye zoherejwe kubicuruzwa byose byakurikiranwe, kandi uhereye kuri ibi tumenye garanti yimiterere yibicuruzwa byawe.
Igihe cyo gusana
Igihe gisanzwe cyo gusana ibicuruzwa byasanwe kubaguzi bifata ibyumweru 4 byakazi.
Kwibutsa byoroshye
Ibicuruzwa bimwe ntibishobora gusanwa kuko birenze imyaka ntarengwa, bifite ibyangiritse byumubiri, kandi / cyangwa bigiciro kuburyo buhiganwa kuburyo gusana bidashoboka mubukungu. Muri ibi bihe, kugura ibishya, gusimbuza birasabwa. Turashishikarije cyane ibiganiro n’ishami ry’ubucuruzi ry’amahanga mu mahanga mbere yo gusaba RMA kuzuza ibisabwa byose.